Privacy Policy

Azalea Academy Privacy Policy

Effective Date: 05/08/2025
Last Updated: 05/08/2025

Azalea Academy (“we”, “us”, “our”) is committed to protecting the personal data of our learners, clients, staff, and website visitors. This Privacy Policy sets out how we collect, use, store, and protect personal information in accordance with UK data protection law.

1. Company Information

Azalea Academy is a training provider registered in the United Kingdom.

Registered Office: 124 City Road, London, EC1V 2NX
Company Registration Number: 12282367

For any queries related to this policy, contact our Data Protection Officer at:

Email: compliance@azalea-academy.co.uk
Phone: 0203 195 3878

2. Data We Collect

We may collect and process the following categories of personal data:

Identity Information: name, date of birth, gender
Contact Information: email address, phone number, postal address
Professional Information: job title, employer, qualifications
Financial Information: payment details (processed securely via approved third-party providers)
Technical Information: IP address, browser type, website usage
Special Category Information: health or accessibility data (processed only with explicit consent and when necessary)

3. Purpose of Data Processing

We use personal data for the following purposes:

Enrolment and delivery of training services
Communication regarding courses and services
Issuance of certificates and maintenance of learner records
Management of financial transactions
Improvement of service and user experience
Compliance with legal obligations

4. Lawful Basis for Processing

The lawful bases we rely on include:

Purpose

Legal Basis

Provision of services

Contractual necessity

Marketing communications

Consent, with opt-out options

Regulatory reporting and certification

Legal obligation

Accessibility support

Explicit consent (special category)

5. Data Sharing

We may share personal data with:

Accrediting and certification bodies
Payment service providers
IT service providers for data hosting and support
Regulatory authorities, when legally required

We do not sell or rent personal data to third parties.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure adequate safeguards are in place, such as adequacy decisions or standard contractual clauses.

7. Data Retention Periods

We retain personal data only for as long as necessary:

Learner records: 6 years after course completion
Financial records: 7 years for tax and audit compliance
Marketing data: retained until consent is withdrawn

8. Data Subject Rights

You have the following rights under UK data protection law:

Right to access personal data
Right to rectify inaccurate information
Right to erase personal data (in certain circumstances)
Right to withdraw consent
Right to object to processing
Right to data portability

To exercise these rights, contact our Data Protection Officer using the details provided above.

9. Marketing Communications

We may send marketing communications about new courses and events. Recipients may opt out at any time via the unsubscribe link or by contacting us directly.

10. Cookies and Website Analytics

Our website uses cookies to enhance user experience and enable analytics. Users may manage cookie preferences via browser settings. For details, please refer to our separate Cookie Policy.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on our website and dated accordingly.

12. Complaints

If you are dissatisfied with how we process personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: https://www.gov.uk/data-protection